Privacy Policy

1. Introduction

Welcome to Praiyerly. Your privacy is of the utmost importance to us. This Privacy Policy explains how Praiyerly Inc. (“Praiyerly”, “we”, “us”, or “our”) collects, uses, discloses, and protects your information when you access our websites, mobile applications, and other online products and services (collectively, the “Services”).

This policy applies to all users of our Services. By creating an account or using our Services, you acknowledge that you have read, understood, and agree to the practices outlined in this Privacy Policy. Your use of our Services is also subject to our Terms of Service.

2. Information We Collect

We collect information to provide and improve our Services. The types of information we collect can be categorized as follows:

(a) Information You Provide Directly to Us

• Account Information: When you register for an account, we collect your name, email address, password, user preferences/settings, and any other information you choose to provide, such as, but not limited to, a profile photo.
• Interactive Features: We collect information you provide when using interactive features of our Services, such as prayers, meditations, affirmations, conversations, messages, journal entries, reflections, goals, moods, emotions, and any other information you share or track through our services.
• Payment Information: If you make a purchase or subscribe to our Services, our third-party payment processors will collect your payment card information (such as card number and expiration date) and billing details. Praiyerly does not store full credit card numbers.
• Communications and Support: When you contact us for customer support, provide feedback, or participate in surveys, we collect the information you include in your communications.

(b) Information We Collect Automatically

• Usage Data: We automatically track your interaction patterns with our Services. This includes information about the features you use and session timestamps to help us improve functionality and your user experience.
• Voice Services: When you use our voice prayer feature, the prayer topics are transmitted to our service providers to generate the voice prayer. We do not share personal identifiers with these providers during this process.
• Device and Log Information: We collect information from the device you use to access our Services, including the hardware model, operating system and version, IP address, unique device identifiers, and mobile network information.
• Cookies and Tracking Technologies: We and our service providers use cookies, web beacons, and other tracking technologies to collect information about your browsing activities and to personalize your experience.

(c) Information We Collect from Other Sources

• Third-Party Services: If you create or log into your Praiyerly account through a third-party service (like a social media account), we will have access to certain information from that service, such as your name and email address, in accordance with the authorization procedures determined by that service.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Maintain the Services: To create and manage your account, process transactions, and deliver the features and content of the Services.
• To Improve and Personalize the Services: To understand how our users interact with the Services, develop new products, and personalize your experience.
• To Communicate With You: To send you transactional messages (like receipts and account notifications), respond to your inquiries, and provide customer support.
• For Marketing and Advertising: To send you promotional communications about products, services, and offers that may be of interest to you. You can opt-out of these communications at any time.
• For Safety and Security: To detect and prevent fraud, abuse, and other harmful activities, and to enforce our terms and policies.
• To Comply with Legal Obligations: To fulfill our legal requirements, such as for tax purposes or in response to a valid legal process.

4. How We Share Your Information

We do not sell your personal data. We may share your information in the following circumstances:

• With Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as authentication, payment processing, data analytics, voice, audio, video, and content generation. These providers are contractually obligated to protect your information and can only use it for the services they are providing to us.
• With Your Consent: We may share your information with third parties when you have given us your consent to do so.
• For Legal Reasons: We may disclose your information if we believe it's required by applicable law, regulation, or legal process, or to protect the rights, property, and safety of Praiyerly, our users, or others.
• In Connection with a Business Transfer: If Praiyerly is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Aggregated or De-Identified Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you.

5. Data Security and Retention

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption to protect your data in transit and at rest.

We retain your personal information for as long as is necessary to provide the Services and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

You have certain rights and choices regarding your information:

• Account Information: You can review and update your account information at any time by logging into your account settings.
• Promotional Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails.
• Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies.
• Data Access and Deletion: Depending on your location, you may have the right to request access to the personal information we hold about you, and to ask that your personal information be corrected, updated, or deleted. To make such a request, please contact us at support@praiyerly.com.

7. Minor's Privacy

Our Services are not directed to or intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information from our files.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@praiyerly.com.